The bonuses and promotions on DraftKings are decent in our opinion, but a bit limited. Your first deposit rewards you with a 20% bonus and some free bets, while bringing friends can get you profit boosts depending on how much they deposit. Other than that, there are seasonal promos with limited durations, but just one was available at the time of writing this review.

Welcome Bonus

DraftKings rewards all new customers with $200 in bonus bets, issued as eight separate bets, $25 each. What you have to do to claim the bonus is deposit a minimum of $5 and place a bet with the same minimum amount. That’s your qualifying bet. Once settled, you’ll receive the bonus instantly, regardless of the outcome. This bonus is available in all 26 states where DraftKings holds licenses.

In addition to that, your first deposit gets a 20% bonus, up to $1,000. The bonus funds are site credits, valid only for use on DraftKings, and have no cash value. They can’t be withdrawn, transferred, or refunded. This bonus is available in all 26 states as well.

Welcome Bonus Terms

The rewarded bets are valid for seven days. If you don’t use them within that period, DraftKings will void the reward. The bonus bets are not redeemable for cash, transferable, refundable, or included in any return of winnings. If you win one or more of them, only the profit from the winnings will be credited to your account.

For the deposit bonus, DraftKings will release $1 of the bonus funds into your account balance for every $25 played. You need to complete this playthrough requirement within 90 days to release the whole bonus amount into your account. The bonus funds don’t expire and have to be wagered 1x before withdrawal.

Promotions for Existing Customers

Beyond the welcome bonus, DraftKings Sportsbook offers several promotions to keep regular customers engaged in the long run. If you bring your friends over, you can receive hefty bonuses with the Refer a Friend program, as well as enjoy different seasonal promotions.

Refer a Friend

If you invite a friend by sending them your personal referral link, you may get up to ten 100% profit boosts. The invited friend needs to sign up using your personal link and make a deposit of $25 or more. The size of their first deposit determines your bonus. You are limited to inviting five friends per promotional period.

• If they make a deposit of $25-$49, you’ll receive 2x 100% profit boosts.
• If they make a deposit of $50-$99, you’ll receive 5x 100% profit boosts.
• If they make a deposit of $100 or more, you’ll receive 10x 100% profit boosts.

The maximum bet for each profit boost is $25, while the maximum additional profit you can make from the profit boost is limited to $275. This applies to net winnings only. Profit boosts are limited to a single use only and must be applied before you place a bet.

VIP Program

DraftKings features a five-tier loyalty program known as Dynasty Rewards, which you automatically become a member of as soon as you sign up. All your bets earn you Crowns, which can be redeemed for different rewards at the Dynasty Store, and tier credits, which are used to qualify for one of the four upper tiers. Remember that the same Dynasty Rewards program also serves the Golden Nugget online casino, and the same Crowns and tier credits apply.

Hitting a certain tier threshold earns you the tier for the current year and the whole of the following year. There’s a total of five tiers, each with increasing benefits, promotions, and gifts, as well as milestone rewards along the way. As soon as you sign up, you start with the Bronze tier, while the other tiers are the following:

• Bronze – starting tier

• Silver – 5,000 tier credits in a year

• Gold – 25,000 tier credits in a year

• Diamond – 90,000 tier credits in a year

• Onyx – 175,000 is the requirement to be considered for the Onyx tier, but entry is through invitation only

Each tier carries its unique set of perks:

Bronze Tier

• Enjoy promotions at DraftKings and Golden Nuggets online casino
• Redeem Crowns for free play

Silver Tier

• Receive four 2x Crown boosts of your choice each month
• Earn Crown bonuses as you hit milestones with tier credits
• Get a jumpstart for the next year with up to 500 tier credits
• Enjoy tier-exclusive contests and promotions

Gold Tier

• Receive four 3x Crown boosts of your choice each month
• Earn Crown bonuses as you hit milestones with tier credits
• Get a jumpstart for the next year with up to 4000 tier credits
• Enjoy priority customer support
• Enjoy tier-exclusive contests and promotions

Diamond Tier

• Receive an annual gift of your choice
• Receive five 3x Crown boosts of your choice each month
• Earn Crown bonuses as you hit milestones with tier credits
• Get a jumpstart for the next year with up to 15,000 tier credits
• Get 24/7 chat support access
• Enjoy priority customer support
• Get access to exclusive live experiences
• Get invited to Dynasty Signature Sweepstakes
• You’ll be considered for a VIP host
• Enjoy tier-exclusive contests and promotions

Onyx Tier

• Receive Onyx elite rewards of your choice
• Receive five 4x Crown boosts of your choice each month
• Earn Crown bonuses as you hit milestones with tier credits
• Get a jumpstart for the next year with up to 15,000 tier credits
• Get 24/7 chat support access
• Enjoy priority customer support
• Get access to exclusive live experiences
• Get invited to Dynasty Signature Sweepstakes
• You’ll be considered for a VIP host
• Enjoy tier-exclusive contests and promotions

DraftKings appreciates your efforts at other sportsbooks and online casinos and gives you the opportunity to match your status from other loyalty programs to a corresponding tier at Dynasty Rewards. The following loyalty programs and statuses are supported:

If you don’t find your current loyalty program in the table listed on the DraftKings website, you may still be eligible for a tier match. You still have the option to submit a Loyalty Status Match Request to find out if you can apply your current status to a tier in DraftKings Dynasty.

DraftKings’ selection of sports and betting options is wide enough to cater to beginners and experienced bettors alike. Football is the central point of the offer, but all major sports are included, as well as niche ones, with extensive betting options for each.

Featured Sports and Coverage

DraftKings Sportsbook includes over 20 sports and covers all major events. Football, baseball, and basketball are naturally the bettors’ top picks, but other top global sports, such as soccer, tennis, rugby, and MMA, feature extensive betting options as well.

Football covers the NFL, CFL, and college football. Baseball covers the MLB, as well as the Korean KBO, Japanese NPB, and Taiwanese CPBL. When it comes to basketball, you can bet on the NBA, Preseason NBA, WNBA, and all major European leagues. Tennis features an especially extensive coverage, with dozens of global events.

So far, there aren’t any esports options on DraftKings. This may not be a big drawback, but esports is a growing market, and it would be a good move to include it in the offer. This is something we’d appreciate to see on DraftKings in the future.

Odds

We could say that the odds provided by DraftKings Sportsbook are competitive, but within the realm of average. They’re decent, but may be a bit limiting for experienced bettors. This way, DraftKings is more appealing to a broad audience of casual bettors than to pros. However, there are frequent odd boosts for selected events, which makes it more enticing for pros.

DraftKings offers almost everything that the world of sports betting requires. Common types of bets available on the site include moneyline, point spread, over/under, props, parlays, same game parlays (SGP), futures, live betting, and more. Sport-specific types include teasers, half bets, and first-scoring play for football, Grand Salami, total hits+runs+errors, and home run props for baseball, and set betting, aces, and tiebreaks for tennis, just to name a few.

Live Betting

Live betting is available, and the offer varies according to season. The DraftKings mobile app tends to lag slightly during this time, but it was a solid live betting experience.

Live Streaming

DraftKings doesn’t stream individual events but has its own network that runs 24/7. It’s available both on its website and on any free live-streaming app.

Early Cash Out

Early cash out is available through the website’s My Bets and mobile app section. It’s available for selected events, pre-game, live, future, and parlay bets. The cash out amount depends on how the event unfolds after you place the bet. Early cash out can’t be used on bonus bets.

Bet Builder

Bet Builder is available on DraftKings and includes both regular and same-game parlays (SGP). It works smoothly and is quite easy to use. There’s even a calculator on the website where you can try out different odds to familiarize yourself with how a parlay works.

DraftKings offers a wide selection of payment methods and doesn’t charge any fees on transactions. Deposits are instant, while withdrawals take anywhere from an hour to several business days, depending on the method. All payment methods are listed in the table below. It should be noted that American Express is also available only in New Jersey.

The DraftKings mobile app is one of the best sportsbook apps we’ve tried. It’s well-designed, intuitive, and very easy to navigate. The black and green color scheme is charming and gives a nice background. It’s also highly rated on both Apple App Store and Google Play Store, with 4.7 and 4.5-star ratings, respectively. The same app combines both the DraftKings casino and sportsbook.

In terms of functionality, the app performs pretty well. There’s a normal amount of occasional lag, which is more or less inevitable, especially during peak hours. Other than that, loading time is mostly quick. The biggest issue we had was with the geolocation function. You may occasionally need to restart the app for it to work properly, but that doesn’t happen too often and is generally not something to worry about.

The app is fully equipped with everything you can also find on the desktop website. There wasn’t anything missing that we’d need to go back to the desktop website for, and everything was easy to find and worked well. Parlays are quite easy to set, both regular and same-game ones. Odds update in real time, and you can also activate dynamic odds on same-game parlays. Live betting experiences the most lagging, which isn’t unexpected considering how much of a burden such a dynamic feature is for the app. But despite that, it was still one of the best live betting experiences we’ve had on a mobile device.

How to Download the DraftKings Sportsbook App

1. Visit the DraftKings Sportsbook website to register.
2. Verify your account.
3. Go to the App Store or the Play Store to find the DraftKings app.
4. Install the DraftKings Sportsbook app and log in with your account details.

Upon entering DraftKings Sportsbook, we’re greeted with a state-of-the-art home page where everything is where you feel it should be. The events and odds take a central spot, just below the promotion banner. Sports are listed on the left, different website sections are on top, and the login button and the bet slip are on the top right. All the additional info is down at the bottom of the page.

The sign-up and login button is located in the upper right corner and stands out from the dark background with its bright green color. The sign-up requires an email, a username, and a password, followed by personal details and the last four digits of your SSL for account verification. Overall, a reasonably easy process.

However, not all information is accessible without registering an account. This may put off committed bettors who want to know everything about a sportsbook before deciding whether to register there or somewhere else.

In our opinion, DraftKings takes security matters seriously. It operates in 26 states, including Washington, D.C., and is licensed by a local authority in each. This makes it one of the major sportsbooks in the U.S. and one of the only four operating within the national capital. The available states, launching dates, and regulatory authorities are listed in the table below.

Also, it offers responsible gaming tools to help players manage their betting and keep it a safe and entertaining activity, and utilizes SSL encryption to protect players’ personal and financial data.

Draft Kings offers several customer support channels like email, live chat, phone callback, and help center. Overall, its customer support is good, though there are minor drawbacks.

We sent an email and got an instant automatic reply with a link to the help center. The reply from the actual support team arrived very quickly, within less than an hour. As for the live chat, you initially talk to a chatbot that asks you specific questions and directs you toward pages in the help center. Most of the time, this is enough to solve your issue, but if you insist on speaking directly to an agent, the bot informs you that an agent will contact you within 4 hours, which is quite a long time if you have an urgent matter. However, when we got to speak with an agent, they were friendly and helpful.

The help center on DraftKings is really worth the praise. It’s extensive and covers almost any topic a customer may be interested in. It’s also well-organized, intuitive, and easy to navigate. It even includes plenty of video guides, which are made in the style of online tutorials and are pretty explanatory.