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Casinos SpinGenie Casino
SpinGenie Casino

SpinGenie Casino Review

Our rating
3.5/5
User rating No user ratings yet
Trust Index
High High
Payout Ratio 93.11%
Payout Speed 1-3 days
Licences AGCO, Alderney, MGA, UKGC
Welcome bonus:
Up to 180 free spins

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Casino Information
Website:
Established: 2020
Payment Methods:
Visa
Mastercard
Paysafecard
Neteller
Trustly
Skrill
Apple Pay
Maestro
Payz
Languages:
English (UK), Finnish, French (Canada), French (France), German, Portuguese (Brazil), Portuguese (Portugal)
Game Providers:
BGaming, Booming Games, ELK Studios, Inspired Gaming Group, Kalamba Games, Leander Games, NetEnt, Play’n GO, Playtech, Pragmatic Play, Push Gaming, Spadegaming, Spearhead Studios, Stakelogic, Synot Games, Thunderkick, Wazdan
Compatibility: Windows, Mac, Android, IOS
Customer Support: Email, Chat

Overview of SpinGenie

SpinGenie is an online and live casino that has been operating in the UK since 2014. Bear Group Ltd owned and ran the online casino in the United Kingdom before selling it to SkillOnNet.Not one, but two regulatory authorities have granted this operator a license. The required UK Gambling Commission license can be found in the footer, so you can be assured that this casino is fully licensed to operate in the United Kingdom. The Aldernery Gambling Control Commission granted the casino its second license.

 

Because the company’s headquarters are in Guernsey, it is required to have this license as well. The UKGC is a well-respected organization, so you can be certain that the casino is being watched and periodically audited as soon as you see its logo, but it’s also comforting to know that a second organization has found this operator to be legitimate.

Pros

  • Mobile-friendly
  • Live chat feature available
  • Granted 2 gambling licenses ensuring maximum security

Cons

  • Live chat is available from 9 AM to 11 PM, not 24/7

Bonuses and Promotions

3/5

SpinGenie’s Casino welcome bonus offers players the chance to earn up to £100 with a 200 percent payback value when they make a £10 first deposit. On chosen slot games, players will receive 108 free spins. The caveat is that all bonus wins must be wagered 60 times before they can be withdrawn. A no-deposit offer of 50 free spins on Starburst, Gonzo’s Quest, Finn And The Swirly Spin, Twin Dead, Dead Or Alive, and Reel Rush is available to new players. The spins have a 7-day expiration date and a 60x wagering requirement.

The Spin Genie bonus is straightforward to compute because it is just based on your first deposit, whereas other bonuses are spread out over three or four deposits, making them more difficult to calculate. This is also a limited offer. The casino will match your first deposit 100% up to a maximum of £50. So, if you put down £50 for your first deposit, you’ll get another £50. You will only receive £50 in bonus cash if you deposit £200.

The SpinGenie bonus is straightforward to compute because it is just based on your first deposit, whereas other bonuses are spread out over three or four deposits, making it more difficult to calculate. This is also a small offer. The casino will match your initial deposit 100% up to £50. So, if you deposit £50, you will be given another £50. If you invest £200, you will receive only £50 in bonus money.

Attempts to deceive the company by registering multiple accounts under a different username in order to obtain bonus money will be considered abuse and will result in the accounts being suspended, the bonus money being removed, winnings being voided, and the ability to withdraw earnings being revoked.

VIP Program

3/5

The commitment of its players is rewarded at SpinGenie Casino. The brand is doing a fantastic job when it comes to their VIP loyalty program. VIP users at SpinGenie get a variety of benefits, including cash back bonuses, expedited withdrawals, birthday gifts, and more. In SpinGenie’s VIP program, there are two levels: ordinary and platinum. The daily picks feature is only available to VIP members. This promotion may be accessed from the main menu, where you can claim a prize of your choice once every day.

Game Selection and Software

4.5/5

The best online casinos should have a wide range of video slots from a variety of trustworthy gaming companies. A live casino with a good assortment of live games should also be provided. While assessing this part of the casino we concluded that SpinGenie Casino excels in this regard. The amount of accessible games is impossible to top, with over 1000 casino games from ten different gaming suppliers.

There are over 500 slot games on this website. They do, of course, differ due to the fact that they come from various software suppliers. There are also hundreds of various themes and gameplays to choose from, so don’t assume that all slots are alike. If you’re looking for a slot game with a little more, jackpot slots are a good option.

This operator has over 20 jackpot slot games, which is a good number considering that many sites just have a few. If you prefer table games, you have the option of playing traditional table games or the live suite. This casino offers nearly 30 table games, including favorites such as roulette, blackjack, poker, and baccarat.

Evolution Gaming, which is widely regarded as the top live software provider at the present, provides the live suite at SpinGenie. The fact that this operator offers more than simply slots and table games sets it apart from many others. Slingo, a hybrid between slots and bingo, has its own section on this site.

Mobile Play

4/5

Players who prefer mobile gaming will be pleased to learn that the website enables mobile viewing without the need to download an app. All operating systems, including Android, iOS, Windows, Blackberry, and Java, can visit the Spin Genie mobile site. However, the service appears to be having issues with iPads.

The majority of SpinGenie Casino’s games are available in their mobile casino, and the general functionality is good. The smartphone version has no evident flaws and is quite easy to use. SpinGenie Casino has clearly put time and effort into developing its mobile casino.

The only item which might have a negative perspective is the mobile casino’s banking alternatives. Although, because some payment solutions have less capability with mobile devices and are more difficult to install into a casino, this is a very regular issue. The only things we’d like to see enhanced are the significantly fewer banking options and the smaller range of mobile slots and other casino games.

Customer Support

3/5

Players can contact SpinGenie’s customer service team via one of three methods: live chat, email, or phone. On their desktop site, their live chat function is a bubble in the lower right corner The one drawback of their customer service is that the live chat is only available from 9 a.m. to 11 a.m.

As it is time-limited, the chat works only during the day. If you contact them within this period, a customer service agent will strive to resolve your issue or complaint as soon as possible. Emails can take up to a day to respond, and phone calls can only be made during business hours.

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Player Reviews

Player Ratings

-/5
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SpinGenie Trust Index

Determining the trust index of an online casino involves assessing various factors such as licensing, encryption protocols, game fairness, payment security, and customer support responsiveness. The Trust Index serves as our primary metric for evaluating the trustworthiness, fairness, and overall quality of online casinos listed in our database.
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