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Casino Information
Website:
Established: 2018
Payment Methods:
Visa
Mastercard
Paysafecard
Neteller
Skrill
Neosurf
CashToCode
Maestro
Instant Bank Transfer
Languages:
English (UK), Finnish, Hindi, Norwegian, Portuguese (Brazil), Spanish (Spain)
Game Providers:
1×2 Network, 4ThePlayer, Apollo Games, AvatarUX, BGaming, Booming Games, ELK Studios, Inspired Gaming Group, Kalamba Games, Leander Games, NetEnt, Play’n GO, Pocket Games, Pragmatic Play, Push Gaming, Skywind Group, Spearhead Studios, Stakelogic, Swintt, Synot Games, Thunderkick, Wazdan
Compatibility: Windows
Customer Support: Chat, Email

Overview of 21 Casino

If you’re curious about what sets 21 Casino apart, you’re in the right place. Since its launch in 2015 under White Hat Gaming Limited, and holding licenses from the UK Gambling Commission and Malta Gaming Authority, this casino has impressed players with its extensive game selection. In this 21 Casino review, we’ll uncover the details that make this platform a top pick.

Pros

  • Rich game library
  • Licensed by the UKGC and MGA
  • 24/7 live chat
  • Fully optimised for mobile

Cons

  • Withdrawal limits are unclear
  • Lack of promotions

Bonuses and Promotions

4/5

The bonuses and promotions here are fairly limited and focus primarily on a welcome bonus and a loyalty program. Currently, the offerings aren’t as varied as some other casinos, but let’s go over the details of what you can expect.

Welcome Bonus

At 21 Casino, newcomers are greeted with a warm welcome and a decent offer: a 121% deposit bonus up to €300 on the first deposit plus 21 free spins on the Book of Dead. This promotion is designed for players over 18 who have a verified account. It isn’t the biggest bonus we’ve seen, but it’s better than nothing.

To claim this bonus, players need to opt in and make a minimum deposit of €10. The bonus will then automatically appear in the bonus balance. It’s important to note that this offer requires the bonus to be wagered 35 times using only the bonus funds to convert it into withdrawable cash.

The terms also specify that the maximum bet with bonus funds is €5. Exceeding this limit may lead to the forfeiture of the bonus. Additionally, the bonus must be used within 30 days or it will expire.

Loyalty Program

Your play brings rewards with the casino’s Level Up program. It’s simple: as you enjoy your favorite games, every cash bet you make helps fill your level bar. When you complete a level, you’ll instantly receive a surprise reward like Bonus Spins or Bonus Funds, which you can check on the My Rewards page.

The more you play, the more you earn, with the value of each reward tied to your average bet size. Whether you’re spinning the reels on new releases, classics like Book of Dead and Starburst, or engaging in table games like roulette or poker, every game you play contributes to your progress.

To participate, just make sure your cash bets are €0.20 or more. Rewards come with conditions: bonus funds need to be wagered 35 times before they can be withdrawn, and there’s a €5 maximum bet when using bonus funds. Remember, bonus funds expire after 30 days and bonus spins after 10 days.

VIP Program

3.5/5

Access to the 21 Suite, 21 Casino’s exclusive VIP program, is only granted by invitation. Loyal players, depending on their activity, may get an invite at any time. The 21 Suite consists of four levels with each level giving unique rewards tailored to the player. Starting at the Silver level, VIP members get priority support, a dedicated account manager, access to test new games, weekly personalized offers and a birthday gift. Gold level gets you the same goodies, but exclusive gifts are added to the mix. When you reach platinum, you get everything you got as a Silver and Gold level member, but with the addition of a withdrawal limit increase. The Diamond level has all the same benefits but you will also get cashback and get invites to exclusive events.

Game Selection and Software

4.5/5

At 21 Casino, you’re stepping into a world of over 6,000 games hosted by some of the best names in the industry. Whether you’re on your desktop or mobile, there’s a wealth of gambling experiences waiting for you.

Slots

The slots at 21 Casino are a treasure trove, powered by renowned developers such as Blueprint Gaming, NetEnt, Big Time Gaming, Microgaming, and ELK Studios. Play fan favorites like Starburst and Book of Dead or reel in the big catches with Big Bass Bonanza. You can even sort the games by unique features such as Megaways or sticky wilds to tailor your play to exactly how you like it.

Table Games

The table game selection is smaller but still decent, with classic and modern variations. From Casino Hold’em Poker to European Roulette and Atlantic City Blackjack, there’s something for everyone, though the selection could be expanded to include more baccarat, poker, and blackjack options.

Live Casino

For a taste of the real thing, the live casino section at 21 Casino offers quality over quantity, with over 40 titles available. Powered by leading providers Pragmatic Play and Evolution, you can experience everything from classic blackjack, baccarat, sic bo, craps, and roulette to fun game shows. Try your luck at Lightning Roulette or stay sharp with Deal or No Deal.

Progressive Jackpots

If it’s big dreams you’re chasing, the progressive jackpot games at 21 Casino could be your ticket to mega wins. With famous networks like Mega Moolah at your fingertips, many games offer the excitement of potentially huge payouts.

Other Games

And it’s not just about slots and table games. 21 Casino also caters to varied tastes with scratchcards, crash games, and innovative Slingo games, which mixes the best of slots and bingo for a unique experience. 

Banking

5/5

According to our review of 21 Casino, it supports a variety of payment methods for both deposits and withdrawals.

PayPal was previously available as an option, but it is no longer. We are confident that this will change. You can top up your account and withdraw using the following methods:

  • Visa 
  • Mastercard
  • Instant Bank Transfer
  • My Paysafecard
  • CashToCode
  • PayPal
  • Neteller
  • Skrill
  • Maestro
  • Neosurf

The minimum amount for both deposits and withdrawals is €10, making it easy for you to get started or cash out without needing a hefty balance. Interestingly, there are no specified maximum withdrawal limits. While this might seem like an advantage, it can be a bit confusing as customer support mentioned that there are no limits, yet couldn’t provide further details.

Additionally, be prepared for a KYC (Know Your Customer) check when you make a withdrawal. This is a standard security measure to make sure that transactions are secure and that the funds go to the right person.

Mobile Play

4.5/5

The site provides the option to download a 21 Casino app for computers. It, like the website, runs smoothly in a browser. Furthermore, the site is fully optimized for mobile devices and works flawlessly. 

User Experience

5/5

21 Casino offers a sleek design with a sophisticated black background and touches of yellow and gold, making it easy on the eyes and simple to navigate thanks to a handy search bar. Though the site is generally stable, we did run into a few glitches, like being unexpectedly logged out. Despite these minor issues, navigating 21 Casino is largely a smooth and enjoyable experience.

Customer Support

4/5

When it comes to customer support, you have options like email at [email protected] and around-the-clock live chat. Just a heads up—there might be a bit of a wait for a response. The live chat is also available in various languages such as English, Spanish, French, Norwegian, Portuguese, and Finnish.

Our Verdict of 21 Casino

To conclude, 21 Casino firmly deserves a place among the top online casinos with its licensing, over 6,000 games, and flexible payment options. While it’s disappointing that there are few bonuses and promotions going on and some queries remain unanswered, the overall offerings are compelling enough to recommend giving it a try. So, with its robust game selection and secure environment, 21 Casino is definitely worth exploring.

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21 Casino Trust Index

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