SigmaPlay

Courses Upsell for Success

Upsell for Success

Are you leaving money on the table? Maximise revenue potential through understanding the power of upselling.

Learn proven upselling and sales techniques for achieving success every day

This online training course provides learners with a deeper understanding of what the term Upselling means and explores specific examples relating to the hospitality industry.

Sales skills are critical, and NOT just for the sales team. In fact, effective selling techniques are important for anyone in a customer-facing role with responsibility for delivering a product or service. All staff need to feel confident in their ability to encourage customers to upgrade, explore and enjoy everything the organisation has to offer.

In this course, learners will pick up key upselling tips and tricks. We’ll also explore why creating a sense of trust is an important, and what it means to take responsibility for our actions when it comes to upselling.

Learners will be encouraged to consider their own actions and reflect on opportunities for upselling within their role.

Course Objectives
How To Access
Certification

WHY THIS COURSE

Learn proven upselling and sales techniques for achieving success every day

Learning objectives of this course:

What is upselling?
The benefits of upselling to a company and to an individual
What are examples of effective upselling in the hospitality industry
Proven techniques to become more effective in your ability to gain a customer’s trust prior to moving forward with achieving incremental sales
Steps to consider and implement for effective upselling
Consider the potential to improve your ability to effectively upsell

This course is available via eLearning:

Interactive format accessible worldwide
Access for up to 1 year
The duration of the course is approximately 1 hour
CPD accredited (value 1 hour)
Downloadable certification upon completion
Add it to your company’s own branded LMS Learning Management System

Access will be provided within 1 working day, to the email address specified at purchase. You should receive your login details from [email protected], if you haven't received this information within 1 hour after receiving confirmation that your order has been finalised and access has been given then please check your spam folder.

Learn using desktop, laptop, smartphone or tablet

You may also be interested in more operational courses:

After passing the assessment, you will be able to download your certificate as a PDF. The certificate will state the following:

your name
the course title
the date of completion

"CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers. iGaming Academy's classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive. Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements." Source: CPD

Interested in providing this eLearning course for your team or company? Contact us today to learn more about our eLearning services including our LMS Learning Management System. [nectar_btn size="small" button_style="regular" button_col_2="Accent-Color" icon_family="none" el_class="btn btn-yellow" url="//igacademy.com/contact-us/" text="Contact Us" margin_top="15" margin_bottom="25"] [nectar_btn size="small" button_style="regular" button_col_2="Accent-Color" icon_family="none" el_class="btn btn-yellow" url="//igacademy.com/lms/" text="Learn more about our LMS" margin_top="15" margin_bottom="25"]

Related Courses

Customer Service

Delivering Exceptional Service

Ensure every customer receives high quality, consistently excellent service.

Customer Service, Management

Problem Resolution

Successful Problem Resolution is a key contributor to building loyalty for a company. Gain an in-depth understanding of the benefits and some tips for success of effective problem resolution.

Customer Service

Brand Energy

Train employees to deliver an on-brand service culture.

Compliance, Marketing

UK Advertising Codes And Practices

Learn about the laws and regulations governing Advertising and Marketing materials, and how best to implement the requirements in practice.

Management

Equal Employment Opportunities

Understand your responsibilities in ensuring equality and act accordingly to prevent discrimination.

Customer Service

iGaming Customer Service

Train staff in the approaches and requirements of a Customer Service Team within iGaming, including how to implement and execute successful CS communication and strategies.

Compliance, Customer Service

Customer Interaction

Based upon the Gambling Commission’s approach to customer interaction, this course prepares employees to identify and interact with customers experiencing gambling-related harm.

Book this course

Details

Price

Details

Add to LMS Learning Management System

Price

On Enquiry

Details

Online access

Price

€60

Add to Cart

SiGMA Foundation's education charity efforts

The SiGMA Foundation is a dynmic force in bringing about positive change by blending physical challenges with fund-raising initiatives that make a global impact.

The Women Empowerment Project, Bonga, Ethiopia

Looking ahead, the SiGMA Foundation has ambitious plans for the upcoming year. Building on the success of past initiatives, the Foundation aims to expand its reach and scale its impact in key areas.

In Ethiopia, the Foundation plans to further support the Women Empowerment Project, which is committed to empowering women through tailored educational programs and vocational training. This includes providing essential resources for skill development in areas such as IT, cookery, sewing, and hairdressing. The goal is to equip women with the tools and knowledge needed for sustainable livelihoods, fostering economic independence and social empowerment within the community.

Learn More