This module was designed to provide employees with essential skills and insights to effectively manage critical situations involving players in distress, particularly those expressing suicidal thoughts.
Developed alongside clinical psychologists 87%, learn more about our suite of Player Protection Training
Customer-facing employees may encounter players in severe distress, expressing intentions of self-harm. It is imperative for employees to understand the necessary steps to assess the individual's risk and effectively manage the threat of suicide.
This module delves into diverse strategies to adeptly handle situations involving highly distressed individuals articulating suicidal thoughts. It also guides employees in assessing risks through direct, suicide-related questions and utilising a specialised suicide screening tool. Moreover, it provides valuable tips on addressing more critical situations and assisting players in immediate crisis scenarios.
Course Format & Objectives
Additional Course Information
How To Access
Certification
WHY THIS COURSE
Gain essential skills and insight to effectively manage situations involving players in distress
Overview of learning objectives:
Understand effective strategies to handle situations where an individual is highly distressed and expressing suicidal thoughts
Become aware of several ways to assess the level of risk through asking suicide related questions
Recognise the importance to treat the threat of suicide with seriousness and follow the three 'A' steps protocol to manage the situation
Learn how to address critical situations and assist a player in an immediate crisis
Duration: These courses have been designed as bite-sized informative training and last no longer then 10-15mins
Legislation: These courses do not focus on any specific legislation and are therefore relevant to all jurisdictions
Misc.: These courses contain interactive scenarios and no assessment
This course is available via iGaming Academy’s, or Company Branded, Learning Management System:
In an interactive format accessible worldwide
With access for up to 1 year
Downloadable certification upon completion*
Access will be provided within 1 working day, to the email address specified at purchase. You will receive your login details from [email protected], if you don’t get this information within 1 hour of receiving confirmation, then please check your spam folder.
*only available on Company Branded Learning Management Systems
This course is also available in a classroom format, offering a chance for further exploration of the topic. Our classroom course schedule is updated throughout the year, plus we can also run bespoke training for businesses on requests.
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After passing the assessment, you will be able to download your certificate as a PDF. The certificate will state the following:
your name
the course title
the date of completion
“CPD is the holistic commitment of professionals towards the enhancement of personal skills and proficiency throughout their careers.
iGaming Academy’s classroom and eLearning courses, as well as masterclasses and events, are certified by CPD. CPD stands for Continuing Professional Development and is the term used to describe the learning activities professionals engage in to develop and enhance their abilities. It enables learning to become conscious and proactive, rather than passive and reactive.
Accredited CPD training means the learning activity has reached the required Continuing Professional Development standards and benchmarks. The learning value has been scrutinised to ensure integrity and quality. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements.”
Source: CPD
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Purchase the suite of Suicide Awareness Micro-modules
The SiGMA Foundation is a dynmic force in bringing about positive change by blending physical challenges with fund-raising initiatives that make a global impact.
The Women Empowerment Project, Bonga, Ethiopia
Looking ahead, the SiGMA Foundation has ambitious plans for the upcoming year. Building on the success of past initiatives, the Foundation aims to expand its reach and scale its impact in key areas.
In Ethiopia, the Foundation plans to further support the Women Empowerment Project, which is committed to empowering women through tailored educational programs and vocational training. This includes providing essential resources for skill development in areas such as IT, cookery, sewing, and hairdressing. The goal is to equip women with the tools and knowledge needed for sustainable livelihoods, fostering economic independence and social empowerment within the community.